How we collect, use, and protect your information.
We collect information you provide directly, such as your name, email, phone number, and message when you submit an inquiry form. We also collect technical data like your IP address, browser type, and pages visited through standard website analytics and advertising tools.
We use your information to respond to inquiries, provide real estate advisory services, improve the website experience, and measure the effectiveness of our marketing. We do not sell your personal information to third parties.
We use Google Ads conversion tracking to understand how visitors interact with our site after clicking an ad. When you submit a lead form, Google may receive a conversion event and, with your consent, a hashed version of your email address to improve ad attribution. This data sharing is governed by Google's customer data policy. You can manage or withdraw consent through the cookie settings at any time.
We use cookies to measure advertising and site usage. Visitors in regions that require consent will see a banner to accept or reject tracking. You can reopen the consent banner at any time to change your choice.
We retain inquiry records for as long as needed to provide services and comply with legal obligations, including OACIQ record-keeping requirements. We use industry-standard measures to protect your data.
You can request access to, correction of, or deletion of your personal information by contacting us. We will respond within a reasonable timeframe.
For privacy questions, contact Jacob Sassoon at jacobsassoon@royallepage.ca.