Sassoon · Landlord Support

The deal is done.
The file stays organized.

Administrative coordination and owner support after the lease is already in place. For landlord clients who want structure, not surprises.

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$125/mo
per property · 6-month minimum

The gap

After the lease is signed,
most brokers disappear.

Tenants move in. Questions start. Vendors need coordinating. Documents need organizing. Insurance, hydro, renewals — all of it lands on the owner. SASSOON Landlord Support keeps the file open.

01

Tenant questions start immediately.

After move-in, small operational questions come in. Appliances, building access, hydro, rules. Most owners don't want to be the first call for every one of them.

02

Documents pile up unorganized.

Signed lease, tenant insurance, hydro confirmation, vendor invoices, building contacts — without a system, nothing is tracked and everything gets lost.

03

Renewal dates get missed.

Lease renewals, insurance expiries, hydro follow-ups, rent increase windows — small details with real consequences if no one is watching the calendar.

04

Vendor coordination falls to the owner.

Non-emergency maintenance requests, vendor introductions, follow-up on open items — owners end up managing the operational layer with no support.

What's included

One service. One property.
One point of contact.

$125/month per property. Administrative coordination after the lease is in place — so the owner stays organized without being on call for every small item.

01 · Communication

Tenant communication coordination

Administrative point of contact for operational and non-emergency property items. Tenant questions come in, get triaged, and the owner is only involved when a decision is needed.

02 · Vendors

Vendor coordination

Non-emergency issue intake, vendor referral, and coordination with owner-approved service providers. Owner approves and pays vendors directly.

03 · Documents

Document and file organization

Lease, tenant insurance, hydro confirmations, vendor records, building contacts — organized in a CRM and accessible through the SASSOON client portal at sassoon.cc.

04 · Reminders

Reminder and date tracking

Lease renewal timeline, insurance expiry, hydro follow-ups, rent due date confirmation, renewal notice windows — tracked and flagged before they matter.

05 · Reporting

Monthly owner report

A clean written update every month: tenant status, open items, completed items, upcoming dates, vendor notes, and next actions. One document, nothing missed.

06 · Support

Ongoing support item tracking

Open items stay tracked until resolved. Owner is updated when something needs their input. Nothing falls through the cracks between monthly reports.

Clarity

Clear on what this is.
Clear on what it isn't.

This service is

Administrative coordination
Tenant communication filter for non-emergency items
Vendor coordination with owner-approved vendors
Document and file organization
Reminder and date tracking
Monthly owner update and report
Structured post-lease owner support

This service is not

✕Property management
✕Rent collection
✕Lease enforcement or TAL representation
✕Legal or tax advice
✕Mortgage or financial planning
✕Emergency repair response
✕Brokerage representation

Process

Five steps to
a structured file.

01

Review the overview

Jacob sends a one-page overview of the service.

02

Agreement by e-sign

If it makes sense, the service agreement is sent by e-sign.

03

File is opened

Once signed, the property file is opened in the SASSOON system.

04

Owner provides docs

Lease, tenant insurance, hydro, vendor contacts, and access info.

05

Monthly support begins

Monthly reporting, coordination, and tracking start from day one.

Pricing

One flat rate.
One property.

$125/mo

Per property · 6-month minimum · taxes extra where applicable

Includes

Tenant communication coordination
Vendor coordination with owner-approved vendors
Document organization and CRM file maintenance
Lease, insurance, hydro, renewal, and date reminders
Monthly owner report
Support item tracking
Client portal access at sassoon.cc
One property per subscription. Each property requires its own $125/month agreement. Two properties = two subscriptions. Each file, monthly report, and set of documents is tracked separately.

Monthly report

Every month,
a clean written update.

The monthly owner report is one of the main deliverables of this service. It covers every active item so nothing is missed and nothing is assumed.

Report covers

Tenant status and communication notes
Rent / payment status as reported or confirmed
Open support items and current status
Completed items this month
Vendor coordination notes
Upcoming reminders and dates
Owner action items
Jacob's notes and recommendations

Important note

SASSOON does not collect rent or hold funds. Rent and payment status is tracked only as an administrative follow-up based on owner and tenant communication.

Reports are sent by email or accessible through the SASSOON client portal at sassoon.cc.

The monthly report is an administrative document. It does not constitute legal, tax, accounting, or financial advice.

Who it's for

Built for owners who
think long-term.

SASSOON Landlord Support is offered to qualified existing and referred clients. It is not a mass-market property management service.

Landlord clients after a lease is signed Investor clients with rental properties Busy owners with limited time Owners who want organized documents and reminders Owners who want one contact for non-emergency items Owners who want a monthly property update New-construction condo investors Out-of-area landlords

Questions

Common questions
answered directly.

No. Property management means collecting rent, enforcing the lease, handling evictions, and holding funds. None of that is part of this service. SASSOON Landlord Support is administrative coordination — tenant communication filter, vendor triage, document organization, reminders, and monthly reporting. The decisions always stay with the owner.
No. Rent goes directly from the tenant to the owner. SASSOON does not receive, hold, or process rent or any other funds. Rent status tracking in the monthly report is an administrative follow-up only, based on owner and tenant communication.
Emergencies must be directed to 911, building management, the owner's insurer, or qualified professionals directly. SASSOON Landlord Support is not an emergency service and does not guarantee response outside of business hours. Communication assistance may be offered where practical, but emergency responsibility remains with the owner and the appropriate services.
You still get a monthly report confirming the property is stable, key dates are tracked, and nothing is pending. That's often the best-case month — and it still has value because the file stays current and organized without the owner having to think about it.
Yes. After the 6-month minimum term, either party can cancel with 30 days written notice. If an owner cancels before the 6-month minimum ends, the remaining fees for the minimum term remain payable per the signed agreement unless otherwise agreed in writing.
Each property requires its own $125/month subscription and its own agreement. Two properties = two subscriptions. Each property has its own file, monthly report, and document set, tracked separately. If you're interested in coverage for multiple units, reach out and Jacob will walk through the setup.
No. The leasing commission covers finding the tenant, screening, the lease process, and file close. SASSOON Landlord Support is a separate ongoing service billed at $125/month that begins after the lease is signed.
No. SASSOON Landlord Support is an administrative coordination service. It does not replace brokerage representation, legal advice, tax or accounting advice, mortgage services, or any other regulated professional service. Any brokerage work must be handled separately through the appropriate process and forms. Owners should consult qualified professionals for legal, tax, and financial matters.
A written report is prepared each month covering tenant status, rent confirmation as reported, open support items, completed items, vendor notes, upcoming dates, and Jacob's notes. Reports are delivered by email or accessible through the client portal at sassoon.cc. They are administrative documents — not legal, tax, or financial advice.

Get started

Keeping your rental
file organized.

Request the one-page overview. If it makes sense, Jacob will send the service agreement by e-sign. Once signed, the file is opened and monthly support begins.

Request overview →

Or call or text: 514-886-8998